QLD Government

Alphaline Compact Living Solutions: Case Study with Queensland Government

Situation


The Queensland Government engaged Alphaline Compact Living Solutions to deliver eight custom Maddison compact homes for a housing project in Gympie. As part of the Department of Housing’s Asset Management team, Principal Program Officer Adrian Lewis oversaw the project, ensuring the homes met stringent requirements and were delivered efficiently.

Task


The Queensland Government needed high-quality, durable, and relocatable compact living solutions to support housing needs in Gympie. The project required a supplier who could provide:

  • Robust and compliant compact homes
  • Customizable designs to fit specific requirements
  • Reliable and timely delivery
  • Competitive pricing

Alphaline Compact Living Solutions was awarded the contract through a tender process based on their ability to meet these criteria while demonstrating flexibility and innovation.

Action


Alphaline Compact Living Solutions delivered eight custom Maddison compact homes, ensuring:

  • Quality Construction:
    • No visible defects upon delivery.
    • Strict compliance with certification standards, exceeding requirements (e.g., additional waterproof certifications).
    • Consistent design across all units.
  • Functionality & Design:
    • Strong, robust structures with layouts optimized for comfort.
    • Consideration for tenant needs, including custom options like cassette toilets.
    • Easy relocation potential.
  • Customer Service & Communication:
    • Lead project contact, Ben Parker, maintained clear and responsive communication throughout.
    • Regular photo updates ensured transparency.
    • Professional and accommodating team that adapted to last-minute requests, including hosting a Ministerial visit.
  • Project Execution:
    • Completed ahead of the estimated six-month timeline, delivering all units within five months.
    • Efficient on-site setup allowed tenants to move in within a week of delivery.
    • Smooth delivery process with a professional team listening to all site instructions.
  • Competitive Pricing:
    • Outperformed competitors in value per square meter.
    • Offered a bulk discount of $8,000 per unit.

Result


The Queensland Government was highly satisfied with Alphaline Compact Living Solutions’ performance, highlighting:

  • Future Engagement: The department expressed intent to include Alphaline in future tenders based on this successful project.
  • Trust & Reliability: Delivered on all promises with professionalism and ease.
  • Tenant Well-being: Residents felt safe, dry, and housed effectively.